Insurance Payments
We are insurance claim EXPERTS. Don's Mobile Glass is approved by all insurance companies and we can navigate the process for you - all you pay is your comprehensive deductible. Call us first and we will take it from there.
Some insurance companies may try to convince you to use a different company. Be assured, there is no difference in price - we have negotiated rates with all insurers, and the choice is yours.
Our Quality Installation Promise
We never underestimate the importance of protecting the welfare of our customers and the integrity and safety of their vehicle. Our #1 priority is to provide a professional and safe installation and we aim to perform a world class auto glass replacement every time.
- Daily Supply & Quality Control Check
- Customer Call Ahead
- Vehicle Pre-Inspection
- Clean & Inspect the Glass
- Properly prepare the bonding areas
- Properly apply primers, preps and adhesives
- Set the replacement part with precision to ensure a factory fit
- Protect vulnerable areas of the vehicle throughout the process
Post Vehicle Inspection
- Inspect & clean glass and surface area
- Vacuum the front of your vehicle
- Test Electrical Devices & Sensors
- Replace important stickers, passes, permits, oil change, emissions, or attachments as necessary
- Complete the Don's Mobile Glass Replacement Record
- Follow Federally Required Drive-Away-Time
Whether you have work done in one of our stores, or have us come to you, we believe providing great customer service and high quality installation every time is the key to earning the privilege of working on your vehicle.
MOBILE SERVICE vs. IN-SHOP SERVICE
We are fully equipped to do a quality job on the majority of vehicles at your home or office (or virtually anywhere else).
If you would like mobile service, we will give you a time window (usually 4 hours) that allows you to plan your day, and gives us room to account for things like traffic and other unpredictable delays. Our technicians will call you to let you know if their status and narrow the time window as they go!
If you need a more exact time, or for certain vehicles, we suggest you have the work done at our store.
All of our stores are clean and comfortable, have free WiFi and refreshments, and we give you an EXACT appointment and a much better idea of time. We will always let you know your options and work with to fit in your replacement to your unique schedule.
