Quite simply, we are your neighborhood glass shop. Since our start in 1960, we have tried to do business in a manner that earned customers and employees for life.
While we started as a "mobile glass shop", we now have stores in Modesto, Manteca, Turlock and Merced and service the majority of the Central Valley. We also own Wardrobe and Bath Specialties, a manufacturer and distributor of high quality shower doors and enclosures that services other glass shops throughout the Western United States.
We have expanded our services to include everything in glass - from your car to your home or business; even added auto service (Merced), and home storage solutions most recently.
These products may seem divergent, but they are all rooted in a simple philosophy of providing great value, quality and service in everything we do; and making the investments necessary to enable a truly great experience for every customer.
Over the years, our efforts have been rewarded and recognized...we have been voted 'Readers Choice' in the Modesto Bee and Merced Sun Star, the 209 Magazine, and other valley publications virtually every year. AGRR magazine, a glass industry publication, named us one of the top retailers in the US the last two years. Our president Steve Mort, served as the Chairman of the National Glass Association and several of our leaders are active nationally in trade groups and speaking engagements on a variety of topics: from safety to customer service. Awards are nice; but these accolades make us try harder. We want to be great for our community and business.
OUR MISSION
Our mission is to earn customers for life. We do this by providing a level of quality and service that is unmatched in our industry. Every decision we make is rooted in doing the right thing for customers, employees and for the community in which we all belong. When we say, 'We Can Help You With That', we aim to deliver the best possible experience every time.
OUR VALUES
Our values are rooted in the keys to success that Don started with in 1960 and have been honed and honored since 1960. These are the traits we display at our best and what we strive to be every day.
I can help you with that!
We strive to extend ourselves by making a genuine attempt to serve - every time. Whether you need a windshield, or want to order a pizza, we want to help you get that done (we don't make pizza, but we know where you can get some good ones). No matter how big we get, every customer is a person and there is no such thing as the next transaction.
Incredibly, Consistently Competent
We are experts and craftsmen. We have to be. If we don't know the answer or can't do the job, it is our job to find the answer or learn the skill. This mindset leads to great quality and customer trust. It also leads to huge investments in training and recruiting so our team not only talks the talk, but also walks the walk.
Do the Right Thing
We are honest. We won't hide behind policies that don't fit, or make up stories to explain way mistakes. We try to find the right answer and make ti happen every time - when we fall short, we make it right. Our people are empowered to find the right solution in every customer situation, and our managers are empowered and expected to lead their teams ethically, fairly and honestly.
Show Respect
From the most difficult customer, to the most challenging employee situation, we show respect. We treat every customer, vendor, employee and partner with respect.
Neat, Clean and Organized
We strive to present a professional image and that starts with keeping our facilities, equipment and selves neat, clean and organized. We invest in tools and equipment that enable exceptional results and we take care of our things. We believe that quality and pride begin here and we expect it from every employee.
Be Innovative
We constantly strive to find new or better ways to delight our customers and grow our business profitably. We are always willing to learn, and we always strive to improve.
No Shortcuts
There is a right way to do things. This is the path we choose - even when it is hard.
Act with Purpose - Strive to Succeed
Success starts with showing up physically and mentally. Every employee is expected to commit to their role and responsibilities; starting with attendance and including the energy and attitude they bring to the business. We move with a purpose - We do not meander. Service is never a burden.
Give Back
We support our communities. We participate and invest in events and our neighborhoods. We understand that our success is at the will of our neighbors and we never take that for granted.
Add to our History
We strive to add to our history by being stewards of the work and values that got us where we are; while being pioneers in writing the next chapter of the Don's Mobile Glass story. We will never forget our roots - Pride is a job requirement.
Have Fun along the way
We expect hard work, but we also expect every employee to bring happiness to the job they are tasked with - no matter how difficult. We try to enjoy every step of the journey and bring this to life for our customers as well.
OUR STORES
SCENIC SHOWROOM1313 Scenic Drive
Modesto, CA 95355
M-F 7AM - 5:30PM
S 8AM - 4PM
TURLOCK STORE326 S Center Street
Turlock, CA 95380
M-F 7AM-5:30PM
S 8AM - 4PM
MANTECA STORE151 S Main Street
Manteca, CA 95336
M-F 7AM - 5:30PM
S 8AM - 4PM
MERCED STOREGlass & Auto Repair, Tires, & Service
1635 T Street
Merced, CA 95340
M-F 8AM - 5PM
S 8AM - 4PM
CORPORATE HQ | Wardrobe & Bath Specialities
3800 Finch Road
Modesto, CA 95357
M - F 8AM - 5PM